Legal Documents
Your personal data is protected with the utmost care at ckok. What data we collect, why we collect it, and where it is stored — all of that is explained clearly right here.
Your data is never sold to third parties.
All data is protected with SSL 256-bit encryption.
You can view or update your data at any time.
Data is not shared unless required by a legal obligation.
Payment card details are not stored on ckok's servers.
How We Protect Your Privacy
At ckok, data protection isn't just a policy — it's part of our day-to-day operations
Ckok's entire platform uses SSL 256-bit TLS encryption. Every piece of data you transmit — from your browser to our servers — is fully encrypted, so no one can intercept it along the way.
Your data is stored in multi-layered secure data centers with both physical and digital protections on the servers. Regular backups are performed.
Only authorized ckok staff can access data on a need-to-know basis. Every access is logged and reviewed regularly. Unauthorized access is strictly prohibited.
Independent third parties audit ckok's security systems multiple times a year. Any vulnerabilities identified are addressed on a priority basis.
Your bKash/Nagad PIN or bank password never reaches ckok's servers. The payment gateway operates independently under PCI DSS standards.
Ckok obtains your consent before sending promotional emails or SMS messages. You can opt out of marketing communications at any time through your account settings.
Your Data Rights
Every member registered at ckok has these rights over their own data
You can request to view the data ckok holds about you at any time.
If any of your information is incorrect, you may request a correction. ckok will make the necessary changes within 7 business days.
Unless there is a legal obligation to retain it, you may request that your data be deleted within a specified period after your account is closed.
You may request a copy of your data to download. Email our support team and it will be sent to you within 48 hours.
This Privacy Policy applies to all personal data collected through the ckok website and app. By using ckok, you consent to the collection and use of your information as described in this policy.
Ckok is an internationally licensed online gaming platform. We comply with the data protection guidelines of our licensing authority and adhere to international privacy standards. We take particular care to protect users from Bangladesh.
If this policy changes, you will be notified by email or in-app notification. For major changes, at least 7 days' notice will be given in advance.
Ckok only collects the minimum information necessary to provide its services. No unnecessary data is collected.
| Data Type | What's Included | Why It Is Collected |
|---|---|---|
| Identity Information | Name, Date of Birth, Gender | Age Verification & KYC |
| Contact Information | Mobile Number, Email | Account Verification & Support |
| Payment Information | Mobile Banking Number | Transaction Processing |
| Identity Documents | NID/Passport Number & Copy | KYC & Regulatory Compliance |
| Usage Data | Game History & Betting Records | Service Improvement & Responsible Gaming |
| Device Information | IP address, device model | Security & Fraud Prevention |
One important thing to know about payments: your bKash or Nagad PIN never reaches ckok. The payment gateway communicates directly with mobile banking — ckok is not involved in between.
Ckok uses your data solely for the following purposes:
Your data is never sold to advertising companies, data brokers, or any other third parties. No profiling is done to serve you targeted ads.
Ckok does not typically share your data with anyone. However, it may be shared in the following limited circumstances:
Outside of the above, your data is never shared without your explicit written consent.
Cookies are used on the ckok website and app. These are small data files stored in your browser that help improve the site's functionality.
Optional cookies can be disabled at any time from your browser settings. Disabling essential cookies may affect how the site functions.
Ckok does not retain your data longer than necessary. However, certain data must be kept for a set period due to legal obligations:
Once the retention period expires, data is securely and permanently deleted.
Ckok strictly does not serve anyone under the age of 18. We do not knowingly collect any information from minors.
If we ever discover that a minor's data has been collected inadvertently, that data and the associated account will be deleted immediately.
If you suspect your child is using ckok, contact our support team immediately — we will act promptly.
Ckok's servers are operated internationally, which means your data may be stored outside Bangladesh. Regardless of where it is stored, the same security standards apply.
For international data transfers, ckok ensures that:
If a data security breach occurs at ckok and your information is put at risk, then:
For any privacy-related questions, requests, or complaints, contact ckok:
Email: support@ckok.my — Subject: "Privacy Policy" — we will respond within 48 hours.
Requests to view, correct, or delete your data will be handled within 7 business days following identity verification.
When it comes to privacy, there's something worth saying upfront — for many people in Bangladesh, data protection in online services is still an unclear topic. Questions like what a site does with your information, or where your name and number end up, are completely valid. ckok believes every one of those questions deserves an honest answer.
Ckok collects data for three reasons only: to provide you with our service, to keep things secure, and to meet legal requirements. Not for business gain, and not to hand over to advertisers. ckok holds firmly to that line.
At registration, we collect your name, mobile number, and email address. Your account cannot function without these. When you make your first large withdrawal, we may also need a copy of your national ID — this is required under international anti-money laundering regulations. ckok has no choice but to request it; there is no way around it. That said, this copy is stored in a secure data center and can only be accessed by authorized personnel.
Many users ask whether ckok can see their game history. The answer is yes — but for two specific reasons. First, keeping transaction records is a legal requirement. Second, it supports our responsible gaming program. If someone is playing unusually often or shows changes in behavior, ckok's system flags it and offers assistance. This isn't working against you — it's working for you.
There's a lot of misunderstanding about cookies. Not all cookies on ckok are there to track you. Without a login session cookie, you'd have to re-enter your password on every single page — which would be frustrating. Analytics cookies only tell us which pages get the most visits; they don't identify you personally. You can turn these off at any time.
Ckok has a dedicated team responsible for data security. They regularly test systems, identify emerging threats, and upgrade security measures as needed. Once a year, external specialists conduct a full system audit, and improvements are made based on their findings.
A word about your data rights. Many sites list these rights but make them difficult to exercise in practice. At ckok, any request to view or correct your data is acted upon within 7 business days. A single email is all it takes — no complicated process involved.
Finally, a privacy policy is a living document. Laws change, technology evolves, and circumstances shift over time. ckok commits to notifying you before any changes are made and to always keeping your interests front and center.
Ckok does everything it can to keep things secure, but keeping your password strong, not sharing it with anyone, and only logging in from trusted devices — that part is up to you. For more details, visit our Help Center View.
Reading Time: Approx. 7–9 Minutes
To request access to, correction of, or deletion of your data:
Live Chat – 24/7
Response Time: 48 Hours
Your privacy is always protected at ckok. Register today and enjoy a safe gaming experience.
Frequently Asked Questions
Common Questions About Betting Records and Slot Games
After logging in to ckok, go to your dashboard. You'll find the "Financial Transactions" section in the top menu or in the bottom bar of the mobile app — it contains your full deposit and withdrawal history, with the date, amount, and status of each transaction. To view your betting history, go to the "Betting History" or "Game History" section, where you can see which matches you placed bets on, how much you wagered, and the outcome. You can filter records by date, such as the past week or past month. If you can't find a transaction or something doesn't look right, contact support — they can provide a detailed report.
Ckok offers several different types of slots. Classic slots are the simplest — typically featuring 3 reels and fewer paylines, filled with fruit, 7s, and bar symbols, with straightforward rules. Think of them as the digital version of the original slot machine. Video slots are the modern take — 5 or more reels, anywhere from 10 to 100 paylines, with animations, story-driven themes, bonus rounds, and free spin features. Megaways slots are another category, where the number of ways to win changes with every spin and can reach into the millions. Progressive jackpot slots carry a constantly growing prize pool that anyone can win — sometimes climbing into tens of millions of BDT. If you're just starting out, classic slots or low-payline video slots are a good entry point. Each game displays its RTP (Return to Player) percentage — the higher it is, the better your chances of getting returns over the long run.